Reference

How We Handle Your Information

We collect what we need to run your account, process bKash and Nagad deposits, verify withdrawals and keep the lobby secure. This policy walks through what we gather, why we need it and how you can request changes or deletion.

Account dataPayment wallet recordsDevice and IP logsCookie preferencesWithdrawal verification
Explore the Lobby Read FAQ
Adda72 How We Handle Your Information
DATA SECURITY

How We Protect Your Information

We encrypt your password with bcrypt, store payment wallet references separately from gameplay logs and run automated scans to catch unusual login patterns. Your bKash or Nagad deposit never touches our main database in plain text; we log only a hashed transaction identifier so even our own staff cannot reconstruct your full wallet number.

Encryption in Transit

Every page on Adda72 runs over SSL, so your login credentials, deposit instructions and withdrawal requests are encrypted between your device and our servers. Browser padlock icons confirm the secure connection before you enter any sensitive detail.

Cookie Control

We place a session cookie to keep you logged in and an analytics cookie to measure which game categories get the most traffic.

Account Access Logs

Each login records your IP address, device type and timestamp. If you see an unfamiliar session in your account activity tab, change your password immediately and contact support to lock the account until we investigate.

Retention and Deletion

We keep your transaction records for seven years after you close your account to comply with financial record-keeping rules. After that window your data is securely wiped.

PRIVACY CONTACT

How to Reach Us About Your Data

If you want to see what information we hold, correct a mistake in your profile or request account deletion, our support team handles privacy queries every day. Live chat is fastest for urgent questions; email works for detailed requests that need a paper trail.

Live Chat Open the chat widget in the bottom-right corner of any lobby page. Tell the agent you need privacy or data access help and they will escalate your request to the compliance team within the same session.
Email Support Send your data request to the support address listed in your account settings. Include your registered mobile number and a brief description of what you need so we can verify ownership and route it to the right department.
Account Settings Log in and visit the privacy section under account settings to download a machine-readable copy of your profile, transaction history and cookie preferences. The export usually generates within a few minutes.

Common Questions About Your Data

We ask for your mobile number, email address, date of birth and preferred currency during sign-up. When you make your first bKash or Nagad deposit we log the wallet transaction ID to verify the payment cleared. Withdrawal requests may require an uploaded government ID for anti-fraud checks.

Yes. Log in and navigate to account settings, then select the data export option. You will receive a JSON file containing your profile details, transaction history, login timestamps and cookie preferences. The export usually takes a few minutes to generate.

We share only what is necessary to process payments and prevent fraud. bKash, Nagad and Rocket receive your masked wallet ID and transaction amount but not your full gaming history. We do not sell your data to advertisers or marketing companies.

We retain transaction logs and identity documents for seven years to meet financial compliance standards, then securely delete them. If you request immediate deletion we will remove gameplay logs and marketing preferences right away, but must keep financial records until the retention period expires.

You can still access the lobby and play games, but your session will not persist between page reloads and features like saved game favourites or quick-deposit shortcuts will not work. The login session cookie is essential; analytics cookies are optional.

Contact support via live chat or email and request account closure. We will delete your profile, gameplay logs and marketing preferences immediately. Financial transaction records must be retained for seven years under record-keeping rules, after which they are automatically purged from our systems.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

Related pages

InfoLegalAccountAdda72 LoginInfoTerms & Conditions

Related pages

Adda72 Bangladesh Adda72 Casino bKash MoneyIn FAQ About Us